The Nanny Connection – Terms and Conditions

PLEASE READ THESE TERMS AND CONDITIONS ("TERMS") CAREFULLY BEFORE USING THIS SITE

Who we are and how to contact us
www.thenannyconnection.com.au is a website (“Website”) operated by International Nanny Agency Pty Ltd ABN 97 663 441 610 (“INA,” “we,” “us,” and “our”) trading as The Nanny Connection (formerly Perth Nannies).

To contact us, please email hello@thenannyconnection.com.au or call us on +61 478 122 816.

We connect nannies and families for full-time, part-time, and temporary nanny roles across Australia and New Zealand. Our Website includes a nanny portal where candidates can register their interest in employment and upload relevant documentation (“Portal”). Reference to the Website includes use of the Portal.

By using our Website, you accept these Terms
By using our Website and Portal, you confirm that you accept these Terms of use and agree to comply with them. If you do not agree, you must not use our Website. You agree you are at least 18 years old to make any purchases or submit applications through our Website.

We own or license all intellectual property rights in the Website and Portal. Nothing in these Terms grants you any ownership of this content. All rights are reserved.

Rebrand Notice
Please note that Perth Nannies is now The Nanny Connection. We are the same trusted team, now offering our services nationwide across Australia and New Zealand. All prior references to Perth Nannies may still apply under our new brand identity.

We may make changes
We may update these Terms or make changes to our Website and Portal to reflect legal, business, or operational updates. Please check these Terms each time you use the Website.

These Terms were most recently updated on [Insert date of latest update].

Use of the Portal
INA may provide you access to the Portal to assist with the placement process for employment as a nanny (“Services”). We make no guarantees of employment but will perform our services with reasonable care and in line with applicable laws.

Using the Portal does not create an employment relationship between you and INA.

Family Registration and Use of Services
Families who register with The Nanny Connection (referred to as “Clients”) agree to provide accurate, up-to-date personal information and job details for the purpose of initiating a nanny search.

By using our services, Clients acknowledge and agree to:

- Pay all applicable registration, placement, or service fees as outlined in our current Fee Schedule.
- Treat all candidate information as confidential and use it solely for the purpose of engaging a nanny through The Nanny Connection.
- Refrain from contacting or employing a nanny introduced by The Nanny Connection outside of the agency process without written consent from us.
- Communicate promptly with The Nanny Connection regarding interview availability, feedback, offers of employment, or cancellation of searches.
- Understand that while we conduct thorough screening, The Nanny Connection is not liable for the actions or omissions of any nanny once placed.
- Agree that placements are not guaranteed, and timing may vary depending on availability and specific family requirements.

By registering as a Client, you agree to be bound by these Terms and our Privacy Policy.

Registration & Membership
To use the Portal, you must register through our Website and provide accurate and up-to-date personal information including your:
- Contact details
- Working With Children Check
- First Aid Certificate
- Police Clearance
- Two child-related references

By registering, you agree to us sharing this information with potential clients for the purpose of providing our Services. Please refer to our Privacy Policy for further details.

There is no minimum term for membership, and you may cancel at any time by emailing hello@thenannyconnection.com.au.

Member Responsibilities
As a member, you agree to:
- Use the Website and Portal in accordance with applicable laws and these Terms
- Keep your login details confidential
- Avoid unauthorised commercial use of the Platform
- Not upload harmful, misleading, or inappropriate content
- Not misuse or infringe on others’ data or rights

Privacy and Content Standards
Please refer to our Privacy Policy (https://www.thenannyconnection.com.au/privacy-policy) for how we manage personal data. All content submitted via our Website or Portal must comply with Australian laws and must not include offensive, unlawful, deceptive, or infringing material.

Limitation of Liability
To the extent permitted by law, INA will not be liable for any indirect, incidental, or consequential damages. Our total liability will not exceed the greater of: (i) $100 AUD or (ii) the resupply of services.

Termination
Either party may terminate this agreement by providing 7 days' written notice. We may suspend or cancel access if you breach these Terms or harm the reputation of INA or The Nanny Connection.

Confidentiality
You and INA agree to maintain confidentiality regarding any proprietary or sensitive information exchanged. This obligation continues for three years after termination of this agreement.

Viruses and Third-Party Links
We do not guarantee that our Website will be free from viruses or bugs. Users are responsible for their own security software. Our Website may contain third-party links; we are not responsible for the content or terms of those sites.

Dispute Resolution and Governing Law
In the event of a dispute, both parties agree to first attempt mediation. These Terms are governed by the laws of Western Australia, Australia, and the courts of WA will have jurisdiction over any disputes.